Terms of Service

Last Updated: August 24, 2026

These Terms of Service govern your access to and use of clockykids.shop and any purchases made from ClockyKids.

Throughout these Terms, the terms "ClockyKids," "we," "us," and "our" refer to ClockyKids.

By accessing our website or purchasing from us, you agree to these Terms of Service.

1. Online Store Terms

By using this website, you confirm that you have the legal capacity to enter into a binding agreement or are using the website with the permission of a parent or legal guardian where required.

You may not use our website or products for unlawful or unauthorized purposes.

You may not attempt to interfere with the security, functionality, or operation of our website.

2. Products and Information

ClockyKids sells educational learning products, including children's teaching clocks and related learning toys.

We make reasonable efforts to ensure that product photographs, descriptions, dimensions, features, and other information are accurate.

However, colors and appearance may vary slightly depending on:

• Device displays
• Lighting
• Product batches
• Manufacturing variations

We may update or discontinue products without prior notice.

3. Prices

Prices displayed on clockykids.shop may change from time to time.

The price applicable to an order is generally the price displayed at the time the order is successfully submitted, subject to correction of obvious pricing or technical errors where permitted by law.

4. Orders

After placing an order, you may receive an order confirmation.

Receipt of an automated confirmation does not necessarily mean that an order has been finally accepted.

We reserve the right to cancel or limit orders where reasonably necessary, including cases involving:

• Suspected fraud
• Incorrect pricing
• Payment authorization failure
• Product availability problems
• Technical errors

If we cancel an order after payment has been collected, the applicable amount will be refunded.

5. Payment

Customers must provide complete and accurate billing and payment information.

Payments may be processed through third-party payment providers available through our Shopify store.

ClockyKids does not necessarily receive or directly store your full payment card information.

6. Shipping

ClockyKids provides free worldwide shipping.

Our standard estimated delivery timeframe is 7–10 days.

Delivery estimates are not absolute guarantees and may occasionally be affected by customs processing, carrier disruptions, weather, regional circumstances, public holidays, or other factors outside our reasonable control.

Please review our Shipping Policy for additional information.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery.

ClockyKids provides free eligible returns in accordance with our Return & Refund Policy.

Please review that policy before initiating a return.

8. Accuracy of Customer Information

You are responsible for providing accurate:

• Name
• Shipping address
• Billing information
• Email address
• Telephone number

ClockyKids is not responsible for delays resulting from incorrect information provided during checkout.

Please contact us promptly if you notice an error.

9. Intellectual Property

Unless otherwise stated, the content appearing on clockykids.shop, including website design, written material, graphics, logos, branding, photographs, and other original content, is owned by or licensed to ClockyKids and may be protected by intellectual property laws.

You may use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, sell, modify, or commercially exploit protected website content without permission.

10. Third-Party Services

Our website may rely on third-party services such as:

• Shopify
• Payment processors
• Shipping providers
• Analytics services
• Other technology providers

ClockyKids is not responsible for the independent practices, content, or availability of third-party websites or services.

11. Prohibited Uses

You may not use the website:

• For unlawful purposes
• To violate applicable laws
• To infringe intellectual property rights
• To submit malicious software or harmful code
• To interfere with website security
• To collect personal information unlawfully
• To engage in fraudulent purchasing activity

We may restrict access where necessary to protect our customers, website, or business.

12. Disclaimer

We make reasonable efforts to maintain accurate and reliable website services.

However, the website may occasionally be interrupted, contain technical errors, or be temporarily unavailable.

To the extent permitted by applicable law, the website and its services are provided without guarantees beyond those expressly stated in these Terms.

13. Limitation of Liability

To the maximum extent permitted by applicable law, ClockyKids will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.

Nothing in these Terms excludes liability that cannot legally be excluded or restricted.

14. Indemnification

To the extent permitted by law, you agree to indemnify ClockyKids against claims or expenses resulting from your unlawful misuse of the website or violation of these Terms.

15. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect.

16. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes in our services, operations, or legal requirements.

The latest version will be published on this page with an updated revision date.

17. Governing Law

These Terms are governed by the applicable laws of Québec and Canada, without limiting mandatory consumer rights available under the laws of the customer's jurisdiction where such rights apply.

18. Contact Information

Questions regarding these Terms may be sent to:

ClockyKids
9830 3e Rue
Montréal, QC H1C 1C6
Canada

Email: support@clockykids.shop
Phone: (216) 318-0770